Last updated: November 2025
Thank you for choosing to be part of our community at Property Lounge (“we,” “us,” or “our”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website https://propertylounge.co.za (“Website”) and related services.
By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Who We Are
Property Lounge is a South African online property marketplace enabling real estate agents, private sellers, and buyers to connect.
We also provide an affiliate marketing option that allows users to earn commissions by promoting our property listings and services.
Registered Address: 6 Jan Booysen Street, Annlin, Pretoria, Gauteng, 0182
Telephone: 086 644 8698
Email: admin@propertylounge.co.za
2. Our Commitment to Privacy
We are committed to protecting your privacy and ensuring that your personal information is collected and processed in a lawful, transparent, and secure manner in accordance with the Protection of Personal Information Act (POPIA), Act No. 4 of 2013.
3. Information We Collect
We may collect and process the following types of personal information:
a) Information You Provide Directly
- Name and surname
- Email address and contact number
- Physical address
- Account login details
- Payment or billing details (where applicable)
- Property information you submit for listing
- Communication and correspondence with us
b) Information Collected Automatically
When you visit our website, we may automatically collect:
- Your IP address
- Browser type and version
- Device and operating system details
- Referring website
- Usage data (pages visited, time spent, clicks, etc.)
c) Cookies and Tracking Technologies
We use cookies and similar technologies to improve functionality, personalize content, analyze website traffic, and manage affiliate tracking.
You can control cookies through your browser settings.
4. How We Use Your Information
We use personal information to:
- Register and manage your user or vendor account
- Enable property listings and display them publicly
- Communicate with you regarding enquiries, updates, or support
- Process payments or commissions
- Manage affiliate and marketing programmes
- Comply with legal and regulatory obligations
- Improve our website and user experience
5. Disclosure of Personal Information
We will not sell, rent, or trade your personal information.
However, we may share information with:
- Service providers who assist in website hosting, marketing, or payment processing (under confidentiality agreements)
- Affiliates or business partners for referral and commission tracking
- Law enforcement or regulatory authorities, if required by law
All third parties are bound by data protection agreements consistent with POPIA.
6. Data Retention
We retain your personal information only as long as necessary for the purposes set out in this Policy, or as required by law.
If you delete your account, we may retain limited data for record-keeping and legal compliance.
7. Your Rights Under POPIA
As a data subject, you have the right to:
- Access and request a copy of your personal information
- Correct or update your personal information
- Object to the processing of your personal data
- Request the deletion of your personal information (subject to legal requirements)
- Withdraw consent at any time
To exercise any of these rights, please contact us at admin@propertylounge.co.za.
8. Data Security
We implement reasonable technical and organisational measures to safeguard personal information from loss, misuse, or unauthorized access.
However, please note that no online transmission is 100% secure.
9. Links to Third-Party Websites
Our website may contain links to third-party websites (including payment gateways and affiliates).
We are not responsible for their privacy practices or content — please review their privacy policies separately.
10. Children’s Privacy
Our website and services are intended for users over 18 years of age.
We do not knowingly collect information from minors.
11. International Data Transfers
Where your data is processed or stored outside South Africa (for example, on international web servers or affiliate networks), we ensure appropriate data protection measures are in place consistent with POPIA.
12. Updates to This Policy
We may update this Privacy Policy from time to time.
The revised version will be posted on our website with an updated “Last Updated” date. Please review it periodically.
13. Contact Us
If you have any questions, complaints, or requests relating to this Privacy Policy or your personal information, please contact us at:
📍 Property Lounge
6 Jan Booysen Street, Annlin, Pretoria, Gauteng, 0182
📞 086 644 8698
📧 admin@propertylounge.co.za